# Animation not completing download

* If while loading an animation into your scene the loader gets stuck either below or above 90% that means there is a problem.  
* This issue will only occur when you are trying to import an animation onto an incompatible object (i.e. a mesh or a non-HEAT armature).
* To resolve this issue please make sure that you are either:
  1. Importing animation using the '**Export to new T69H model**' (<img src="/files/GfyaQNkOZXuX75lbaFGU" alt="" data-size="line">) from the Heat bridge, OR
  2. Ensure that a HEAT Armature is selected in your scene if using the '**Export to Selected**' (<img src="/files/ynyvCNM5wkkavl7TbspZ" alt="" data-size="line">) option.

{% hint style="warning" %}
It is normal for the loader to hang at **EXACTLY** 90% while loading animations into the scene, this is part of the loading process and is not an issue.  It can take a bit of time when importing a large animation so please be patient before attempting to fix.
{% endhint %}


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