Animation not completing download

Animation loader is stuck either below or above 90%

• If while loading an animation into your scene the loader gets stuck either below or above 90% that means there is a problem.

• This issue will only occur when you are trying to import an animation onto an incompatible object (i.e. a mesh or a non-HEAT armature).

• To resolve this issue please make sure that you are either:

  1. Importing animation using the 'Export to new T69H model' () from the Heat bridge, OR

  2. Ensure that a HEAT Armature is selected in your scene if using the 'Export to Selected' () option.

It is normal for the loader to hang at EXACTLY 90% while loading animations into the scene, this is part of the loading process and is not an issue. It can take a bit of time when importing a large animation so please be patient before attempting to fix.